General Settings

This section outlines the various configurations you can apply to your organisation and its users.

tip

Users with Admin and Agent permissions have the option to set and update their activity status on the General Settings page or using the drop-down menu in the top-right corner of the page.

tip

Account

Add, edit, and delete your account details here.

Organisations

Change organisations here.

Departments

Add, edit, and delete the list of departments belonging to your organisation.

API

Access the API endpoint and the`refreshToken` used to generate authentication keys for API integrations.

Security

Update your password information.

Office Hours

Set up the office hours of your organisations.

note

The Departments, API, and Office Hours settings need admin privileges to be accessed.

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We are here to help! Please email support@botlhale.ai with any questions.